| After your trip we want to see you back in one piece with a smile on your face after a great experience. We also want to see the bike back in good condition and with a smile on its face. No one can guarantee all will go smoothly so there are a number of things to ensure that possible damage to yourself or the bike and other equipment hired from us is covered and there are no financial worries.
Repair of damage to the bike, equipment and third party is taken care of by insurance and the excess covered by your holding deposit that we reserve on your credit card at the beginning of the hire period. It is however essential to arrange sufficient medical and personal insurance cover in South Africa for yourself and your pillion with your holiday insurance. Medical cover should preferably be for private hospital care.
If you and the bike should be involved in an accident you need to report it to police and obtain a case number. Without a case number you cannot claim from insurance and you would be fully liable for any damage to the bike and possibly for third party claims.
The bikes are covered by BMW or AA roadside assistance so if something should go wrong with the bike, they will get you to the next workshop and we will do our best to have you back on the road as soon as possible. We can however not take responsibility for delays in your journey nor can we guarantee your mobility.
You are fully responsible for the bike whilst it is in your possession so to get the maximum enjoyment out of it during your trip, please treat it as it is your own. Check oil, water brake fluid and tyres at every tank stop and top up if necessary. Lubricate the chain daily.
If we have to recover a bike that has been abandoned for any reason whatsoever, this will be your liability as will the daily rental charge until we have the bike back. The insurance does not cover such repatriation. |